SMS Privacy Policy

Opt-Out Mechanism

You can cancel our SMS service at any time by texting "STOP" to our shortcode. After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us.

If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again.

SMS Communications for Consultation Booking

When you book a consultation through our website or AI voice system and provide consent, we may send you text messages for:

• Appointment confirmations
• Scheduling changes
• Customer support responses related to your consultation

We do not sell or share your phone number with third parties. This is a sole proprietorship operated by Shahram Sedehi.

Data Collection

We collect phone numbers and optional user information when you:

• Fill out web forms on our website
• Opt-in to SMS communications for AI voice conversation continuation
• Engage in AI voice interactions that require follow-up via SMS
• Request to continue project, service, or support discussions via text

Your consent is required before we begin sending you SMS messages to continue AI voice conversations. These messages are specifically for service inquiries, project updates, and customer support - NOT for promotional or marketing purposes.

Data Usage

We use your phone number and personal information to:

• Send project and service confirmations
• Notify about project updates and timelines
• Provide customer support responses
• Follow-up communications related to your inquiries

Security Measures

We take the protection of your personal data seriously and have implemented appropriate security measures:

• Encryption of personal data during transmission and storage
• Restricted access to personal information by authorized personnel only
• Regular monitoring and updating of security protocols
• Secure storage of customer contact information

Your Opt-Out Rights

You have the right to:

• Stop receiving messages immediately by texting "STOP"
• Request removal from our SMS contact list at any time
• Contact our support team if you experience opt-out issues
• Update your communication preferences

If you have trouble with the SMS opt-out process, you can contact us directly using the information provided below.

Data Sharing

We do not sell your personal information to third parties. We may share your information only in the following limited circumstances:

• With trusted service providers who help us operate our SMS services
• When required by law or legal process
• To protect the safety and security of our business and customers

Any service providers we work with are contractually bound to protect your data and use it only for the specific services they provide to us.

Carrier Information

Important Carrier Disclaimer:

Message delivery is subject to effective transmission from your wireless service provider. Message and data rates may apply.

We cannot guarantee message delivery and are not responsible for carrier-related delivery issues or charges imposed by your wireless service provider.

Policy Updates

This SMS Privacy Policy may be updated periodically to reflect changes in our practices or legal requirements. We will notify you of any material changes through our normal communication channels.

Your continued participation in our SMS program after policy updates constitutes acceptance of the revised policy.

Contact Information

For questions about this SMS Privacy Policy, to request opt-out assistance, or to update your preferences, please contact us.